10 artifacts to include in your innovation repository

10 templates to help your team create an innovation repository

Reading time: about 7 min

Learn how to build an innovation repository, and explore 10 templates for documenting how your business brings ideas to life from ideation and planning to building and launch.

How to create a more customer-centric culture

Reading time: about 8 min

In this article, we will explain what customer centricity is and how to integrate this mindset into your company culture.

Customer journey maps and IT

Reading time: about 6 min

In this article we will discuss IT’s role in helping your company leverage existing and emerging technologies so you can more effectively map your customer journeys and create rich and meaningful customer experiences.

What are wireframes?

Reading time: about 6 min

A complete guide to understanding wireframes, how and when they're used, and steps on how to make a wireframe of your own.

How to improve customer experience with a VoC program

Reading time: about 9 min

In this blog, we’ll go over tips to improve your customer experience across the board.

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