Get aligned on user research and journey mapping
Build great products with a customer-centric mindset. Use Lucidspark to collaborate throughout the user research process, share insights across teams, and keep everyone aligned.
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Collaborate across teams
Get product, UX, and engineering teams on the same page to better understand user wants and needs.
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The perfect toolkit for user research
Explore customer needs
Use visuals to gain a deeper understanding of your customers’ goals and pain points, then transform those insights into buyer personas that drive strategy and engagement.
Map the customer journey
Create journey maps to see your product from the user’s point of view. Centralize all research and project documentation to make your analysis simple and effective.
Facilitate efficient working sessions
Bring your team together to share ideas and identify gaps in the user experience. Use sticky notes, images, emojis, and more to make your sessions interactive and productive.
Align stakeholders
Leverage a shared visual workspace to brainstorm and take action on opportunities to improve the user experience. Use Visual Activities and voting to achieve consensus on next steps.
User research features in Lucidspark
Frames and Paths
Dynamic Table
Guest Collaborators
Embedded Links
Visual Activities
Universal canvas
Frames and Paths
Enable stakeholders to quickly move through content and easily formulate plans for customer retention.
Dynamic Table
Organize your research in a Dynamic Table so you can easily map dependencies and common themes.
Guest Collaborators
Add customers as Guest Collaborators to check your understanding of their needs and goals.
Embedded Links
Embed external documents from integrated apps in your Lucidspark boards to consolidate user research.
Visual Activities
Use Visual Activities as icebreakers in planning sessions or to get aligned on gaps and priorities.
Universal canvas
Quickly switch from Lucidspark to Lucidchart and utilize features that make your research actionable.
Additional resources
Lucid for product and UX article
See how Lucid uses Lucid to drive innovation for product and UX teams.
Lucid for user research video
Learn how Lucid uses Lucid to gather and understand customer feedback.
Research for product development
Discover the benefits of integrating user research into product development.