User story mapping tool

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Capture the entire user experience with our story mapping software

  • Keep users at the center of your planning and development

    A well-made user story map answers the question “What do my customers need and how do I give it to them?” With the help of a user story mapping tool, you and your team can define your customer and visualize their needs as your product and development teams work to develop or improve your customer experience. Easily create a visual overview of how users interact with your product, which pain points your product addresses, and what features can be added to achieve your goals.

  • Prioritize user stories to improve the user experience

    Try user story mapping to put your user at the center of your planning. You and your team can map individual user stories and user stories to prioritize which have the biggest impact on the customer journey and then capture the requirements and features that need to be implemented. Use your user story map to identify potential roadblocks and get product, development, and marketing teams on the same page with your product vision. 

  • Ideate in an unlimited customizable workspace

    Our user story mapping software offers an unlimited canvas for you to use as you jot down ideas and tasks, review requirements, and brainstorm potential features—all in one space. Keep all of your ideas together in one central location to help your team see both the big picture and the details of your vision. With features like sticky notes, freehand drawing, and templates, you can get your ideas down on paper quickly and organize them on your terms.

  • Work smarter, not harder, as a team

    Lucidspark is the only user story mapping tool that lets your team collaborate in real time, across any device, operating system, or time zone. Build team consensus around your customer experience with a convenient voting feature that lets you publish your results. Use comments, @mentions, and in-editor chat to instantly highlight ideas and offer feedback. With color-coded updates, you and your team can sort through ideas, tasks, and features without missing a detail. 

  • Take next steps with your favorite apps

    Our powerful integrations let you take your user story map to the apps your team already uses. Connect with Google Drive and Slack to easily access, edit, and share your user story map and keep your whole team aligned on the user experience. Lucidspark is also integrated with Lucidchart, so you can export your work in order to plan out sprints and build features and then return to Lucidspark to continue the ideation process.

Get started in our user story mapping software in 5 steps

  1. Start from scratch or use a template

    Begin with a blank Lucidspark board or use a user story mapping template for a more structured approach. Invite team members and other collaborators to get additional input.

  2. Input user activity

    Add individual sticky notes for each user activity to your canvas, or upload your sticky notes in bulk from any Excel document or CSV.

  3. Add tasks and subtasks

    Map user tasks and subtasks under each activity to round out the user experience and figure out how to improve it.

  4. Prioritize user stories

    As a group, sort through each user story and prioritize them based on dependencies and the functionality that will offer your customer the most value.

  5. Export your user story map to Lucidchart

    Export your Lucidspark board directly to Lucidchart to begin planning out your sprint and assigning tasks to your product and development teams.

Start your first board

Frequently asked questions about our user story map tool

See Lucidspark in action

video thumbnail

A demo of a sample Lucidspark brainstorming board is shown, with lots of active participation from the four participants across the entire board. Next, a rapid series of close ups demonstrating some Lucidspark features: Writing on a sticky note, drawing a circle around an idea, starting a 30-second timer, crossing an item off an agenda, adding emoji reactions to a sticky note, and sharing a board with collaborators in the share settings. The video then continues to demo features in line with the narrator's audio for the remainder of the video. The video ends with the Lucidspark logo and tagline Where ideas ignite.

Get started with a Lucidspark template

User story map template

Customer journey map template

Mobile wireframe template

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